Most private clinics have 20–40% of their patient base sitting inactive. We find them, score them by recovery likelihood, and give your team a prioritised list — ready to act on in 48 hours.
What we do
You already have the patients. You already have the data. You just don’t know which patients have gone quiet, or what bringing them back is worth. That’s where we come in.
We identify every patient who hasn’t booked in over six months and still matches a high-value treatment profile.
We model the recoverable revenue figure based on each patient’s historical treatment values — no guesswork, no invented numbers.
You get a ranked list of patient IDs — prioritised by likelihood of returning — ready to hand to your reception team.
The CDI standard
We only ever process anonymised CSVs. No patient names, email addresses, or any personally identifiable information touches our servers. Full ICO compliance, by design.
From the moment you upload your CSV to the moment your report lands — 48 hours. No lengthy onboarding, no calls, no consultants.
No dashboards, no jargon. You get a clear report with exact patient IDs, their last visit dates, and a revenue estimate — ready to act on immediately.
The process
You export one CSV. We do the rest. Here’s exactly what happens.
Export an anonymised CSV from your practice software and drop it into our encrypted portal.
Your file moves to an isolated, UK-based environment. No public servers. No third-party access.
Duplicates removed, codes standardised, missing fields reconciled — so the analysis is accurate.
Every patient is scored by recency, treatment history, and value — flagging the highest-priority targets.
Within 48 hours: a ranked list of patient IDs, their estimated value, and a revenue total — ready to act on.
Export an anonymised CSV from your practice software and drop it into our encrypted portal.
Your file moves to an isolated, UK-based environment. No public servers. No third-party access.
Duplicates removed, codes standardised, missing fields reconciled — so the analysis is accurate.
Every patient is scored by recency, treatment history, and value — flagging the highest-priority targets.
Within 48 hours: a ranked list of patient IDs, estimated value, and a revenue total — ready to act on.
Revenue modelling
These figures are modelled projections for a typical London aesthetic clinic. Your actual numbers will vary — the audit tells you exactly what’s in your database.
20–40%
Of patients typically dormant
£240k+
Modelled recoverable revenue
48h
Full results delivered in
0
Patient names ever processed
What this means in practice
In a typical clinic database, a significant proportion of patients have simply stopped booking. They haven’t complained or opted out — they’ve just gone quiet. That revenue is sitting untouched inside your own system.
The £240k figure is a modelled estimate based on typical treatment values for a London aesthetic clinic. Your actual number depends on your patient volume and treatment mix. That’s exactly what the audit calculates for you.
You export one anonymised CSV from your practice management software. We return a prioritised reactivation list within 48 hours. No calls, no onboarding, no consultants — just the list and the numbers.
We are in our UK launch phase.
We’re building our track record with early clinic partners. Get in touch and we’ll show you what your database is likely hiding.
Common questions
It’s a spreadsheet export from your practice management software (Pabau, Semble, Dentally, Carebit, and others) that includes columns like patient ID, treatment code, appointment date, and billing amount — but with all names, emails, phone numbers, and dates of birth removed. Once you get in touch, we’ll send you step-by-step export instructions for your specific software.
Yes. Because we only ever receive anonymised data — no names, contact details, or NHS numbers — the files we process do not constitute personal data under UK GDPR. No data processing agreement is required, and there is no risk of a patient data breach through CDI. You remain the data controller for your full records at all times. Full details are in our privacy policy.
We deliver your full Revenue Recovery Audit within 48 hours of receiving your anonymised CSV. You’ll get your dormant patient count, a modelled revenue estimate, and a prioritised list of patient IDs — ready to hand to your reception team.
Your file is permanently deleted from our systems within 30 days of analysis completion — typically much sooner. We do not retain, archive, resell, or share any data you send us. You can request deletion at any point by emailing us directly.
Not at all. If you can export a spreadsheet from your practice management software, that’s everything we need. All analysis happens on our side. Your results arrive as a plain document — no dashboards, no training required.
The audit is free during our UK launch phase while we build our client track record. Paid tiers will be introduced once that phase concludes. If you submit now, your audit is completed free of charge — no retroactive billing, no hidden commitments.
Fill in your details and we’ll send you step-by-step export instructions for your practice software. Once you upload your anonymised CSV, your report arrives within 48 hours.
Not sure how to export your data? Just fill in your name and email — we’ll walk you through it.
Free during our UK launch phase. Paid tiers will be introduced once the launch phase concludes. No hidden commitments.
Other work we do
Our core focus is clinic revenue recovery. But if you run a diagnostic lab or are working on a research project that needs data work, we can help — on request.
Get in touch
Have a question or a specific requirement? Send us a message and we’ll respond within one business day.
Based
United Kingdom & India
Response time
Within 1 business day
Ready to upload your data? Use the free audit form above and we’ll have your report ready within 48 hours.